You can count on us

We are always there for both our domestic and international customers together with our authorized Comarch ERP Enterprise partners. They are your reliable local contact persons and they offer a complete service.

• Organizational consulting
• Project consulting and execution
• Customizing
• Software introduction
• Training
• Installation
• Hotline service
• Software maintenance
• Support and software updating
• Hardware, networks, and much more

Professional support

If the technology occasionally does not live up to your employees’ expectations, you will receive rapid, efficient local support by your solution partner. He is the partner who had installed and individually adapted your Comarch ERP Enterprise system and who is now responsible for it. Your solution partner offers you a professional and high-quality problem-solving support, which, among other things, is characterized by the following:

• A special support system developed particularly and provided to solution partners
• Electronic recording of inquiries, support requests, and error messages in the familiar Comarch ERP Enterprise environment
• If needed, feedback on current processing status by e-mail
• Summary of support request status in Comarch ERP Enterprise 
• Clear, customized overview of new software and support updates in the support system
• Customized software update packages can simply be downloaded and imported over the Internet with a few clicks on the mouse
• Concise and transparent overview: If a software delivery is activated due to one or more support requests, the delivery includes a reference to all original support requests.